Dear X, Intel Computer Engineer or Design Technology Enablement Engineer. 

 

My name is Brandon Cintron, and I am a Technical Support at Intel. My job is to offer support to customers who are experiencing issues with Intel products. These products include CPUs, GPUs, Chipsets, Network Adapters, and Server products.
 

However, when dealing with CPUs, I have noticed two key problems that I am unable to fix over the phone. Those are CPUs overheating and CPU pins bending. This is an issue for both parties as consumers face frustration as their CPUs constantly overheat and the pins bend, which it makes Intel look less competent in their ability to make high-end CPUs.  

 

But as an upcoming engineer, I believe that every problem has a solution. Right now, I want to share a solution for both problems. To reduce the chance of overheating, I recommend a pre-installed metal cooling system. To fix the pins bending, I recommend making the pins thicker and a ball shape instead.  

 

I am very confident that these solutions will solve the problems as various studies have shown the benefits of these changes. Although I do understand that these are drastic changes to the CPU that would be costly. The step in the right direction is always worth it. However, those salutations are only for the CPU. If we are given an opportunity to resolve other issues with Intel’s other products, we would surlily take it. 

 

     Best regards, Brandon Cintron